VOA Special English Learning values your privacy and is committed to protecting your personal information. We aim to collect and use only the information necessary to provide and improve the app, and to do so in a transparent and responsible way.

1. Information We Collect and Use

We may collect and use the following information to provide core features of the app:

• Device and app information, such as device model, operating system version, app version, language, and time zone.
• Usage data, such as page views, playback actions, downloads, favorites, searches, and taps.
• Diagnostic data, such as crash logs, error reports, and performance data.
• Information you voluntarily provide, such as messages you send when contacting us by email.
• Data stored locally on your device, such as downloaded lessons, favorites, and learning progress.

We use this information to:

• Provide listening and reading features for VOA Special English content.
• Support lesson downloads, offline playback, favorites, and content synchronization.
• Analyze app performance and fix issues.
• Respond to your questions and feedback.
• Meet applicable legal and security requirements.

2. Cookies and Similar Technologies

Our app and website may use cookies or similar technologies to keep basic settings, remember preferences, and help the site function properly. You can disable cookies in your browser settings if you prefer.

3. Sharing, Transfer, and Disclosure

We do not sell your personal information. We may share, transfer, or disclose information only in the following cases:

• With your explicit consent.
• When required by law, regulation, legal process, or a government authority.
• To protect the rights, safety, or property of users, the public, or our business.
• With service providers who help us operate the app, strictly for the purposes described in this policy.

Our current third-party service providers may include the following:

4. Data Retention and Security

• Downloaded lessons, favorites, and learning progress are usually stored locally on your device.
• We use reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss.
• No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Children's Privacy

This app is intended for general users. If you believe a minor has provided personal information without parental consent, please contact us so we can review and address the issue promptly.

6. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions, comments, or suggestions about this Privacy Policy or the app, please contact us at intelligentapps@gmail.com.